May 13, 2026
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August 16, 2013

kiip brian wong

How Kiip is Making Rewards Work

Ivan Kuo01 mins

Entrepreneur prodigy Brian Wong has been sharing Kiip’s great case studies and strategies at GSummit ever since the first one in 2011. Check out his talk from GSummit 2013 to see what Kiip has been up to since then, the great success they’ve been achieving as a mobile rewards platform, and what it really means to “capture the moment”

If you’re interested in seeing Brian’s slides from his presentation, you can download it from the GSummit SF 2013 Slides page and be sure to subscribe to your YouTube channel to get all the latest videos as they come.

 

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J.C. Penny Sale Fail

5 Gamification Lessons From J.C. Penney’s Epic Sales Failure

Heong Weng Mak714 mins

Imagine if retailers decide that it will treat its customers fairly and honestly. There would be no more deceptions, no more tricks. Any item that was made and sold would be priced non-deceptively. Surely a well informed, objective customer would gladly embrace this honest approach to pricing if it makes shopping better for everyone, right? As J.C. Penny (JCP) and recently ousted CEO goes to show, this was unfortunately not meant to be.

In fact, Johnson’s new strategy was a complete and utter disaster.

So, what does the gamification industry have to do with the failed initiative of a retail department’s store? It may seem unintuitive that the gamification industry could learn something from a entirely different field. However, through the gamification lens, we are able to delve into key lessons of the gamification process.

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