Heong Weng Mak

China Gamifies Tax Collection With Scratch-Win Receipts

The utilization of a reward and punishment system by national governments is a great way to induce desired human behavior among its citizens. When it comes to exemplary countries with positive reinforcements policies, one would not be immediately think of China. However, China’s experimentation with carrot-and-stick policies has produced an effective tax collection system with…

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How the MySpace Founder and Cousteau Heir Team Up to Create Successful Social Games

Games can be an effective medium of communicating a social cause to its targeted audience and SGN’s Rescue Reef is a prime example of social gaming done right. Rescue Reef is developed by social game developer SGN and it has recently joined forces with Phillip Cousteau’s nonprofit Earth Echo International. The new partnership has resulted in a…

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CodeAr.my Enters the Spotlight in Southeast Asia

CodeAr.my has recently signed a Memorandum of Understanding (MoU) with human capital development centre, Might-Meteor Advanced Manufacturing Sdn Bhd, to bring the concept of gamification to Information Technology (IT) students in participating Malaysian universities and colleges. Since its unofficial launch at this year’s GSummit, CodeAr.my has established relationships with Stanford University to enhance the platform’s…

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Freshdesk Provides a Fresh Gamification Approach in Customer Support

Customer service plays a vital role in business but truth be told, having to deal with customer complaints and troubleshooting for hours on end can be rather disengaging, until now. Freshdesk is here to tackle customer support challenges with their recently announced gamified platform, Freshdesk Arcade. With their gamified help desk, Freshdesk aims to transform…

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Gartner Report: Gamification Potential for Business Process Management

Potential for Gamification Utilization in Business Process Management The full potential of Gamification still remains relatively untapped within the corporate setting but in a recent report by Gartner, Business Process Management (BPM) is poised to seize the opportunity. In the report, research director, Elise Olding, provides her key findings and recommendations for BPM in employing…

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True Office is Gamifying Financial Services Compliance Training

The financial services sector is now taking gamification seriously and with the help of True Office, employee compliance training has never been more engaging. True Office, a one year-old startup, has attained some success working with several financial services by gamifying regulatory compliance training. Currently being tested in three banks, the startup’s product aims to…

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