In 2014 Notre Dame chose to switch faculty and staff over to Gmail and Google Calendar. At first, they were aiming to train 120 IT professionals how to provide support for the new system. This would enable students and the rest of the faculty and staff to get help when needed.
Last time, we featured Clearly Logistic Supervisor, Sean Goodman to discuss how Clearly’s logistics department revamped their employee training program. Modeling after gamification concepts from Gabe Zichermann’s book “Gamification Revolution”, the program achieved major success and the organization is looking for new opportunities to incorporate gamification for its processes.
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Watch the video or listen to the audio podcast below.
Playing games is fun, but people also driven to play games because they want to win. Businesses have found different ways to gamify employee training. But DirecTV is taking a counterintuitive approach that uses gamification to celebrate failure. And it’s working.
The corporate world presents workers with a lot of training information to sort through and digest. The information overload is only compounded in an increasingly digital world. How can businesses help their employees cope? Xerox turned to a software company called Qstream to gamify employee training.
Training employees is an expensive – and time consuming – proposition. Even worse, it’s one that typically has diminished returns. Every year, companies spend big bucks to improve their employees’ skill sets, only to see that as little as 10% of those skills are retained at the end of the year. Fortunately, there’s a better way – one that leaves this outdated, expensive model in the dust.
Salesforce, a leading cloud computing company decided to address security problems thanks to gamification. This method was adopted as a way of addressing employees not taking security seriously. The purpose was to increase awareness regarding security issues and change some behaviors.
Like many corporations, Allstate Insurance Co. offers its employees training on various topics, such protecting clients’ personal information. But instead of the standard video training that many of its employees have become familiar with, the insurance company has turned its standard training exercise into a game.
Gamification is the newest corporate buzzword. Organizations slap points, badges, and leaderboards on customer or employee engagement programs, many times only to see the initiatives fail. It’s important to examine the root causes of these failures, in order to learn how you can make your gamification program succeed.
The Gamification Revolution is the only live gamification webcast featuring Gabe Zichermann and fellow gamification experts every week. Be sure to catch our next episode on Thursday, October 31 at 1PM ET/1800 GMT, where we will feature GSummit Global speaker and author of the new book Play at Work: How Games Inspire Breakthrough Thinking, Adam Penenberg.
Remember you can participate in the show if you sign-in and RSVP! Signing in will allow you to receive show reminders, ask questions, and even join Gabe and our guest for a live question.
In this episode, Ryan Mizusaki, GM of Learning at Delta, shares the full story on how Delta arrived at a gamified training solution and its development process to make learning about flight culture get adopted by 98% of Delta’s trainees. Watch the full video below and if you want even more information on this story, visit GSummit Global for Ryan’s full length talk.
The financial services sector is now taking gamification seriously and with the help of True Office, employee compliance training has never been more engaging. True Office, a one year-old startup, has attained some success working with several financial services by gamifying regulatory compliance training. Currently being tested in three banks, the startup’s product aims to…
