April 22, 2026
Headlines

Ryan Misuzaki

Delta Trains Reservation Agents With Gamified E-learning

Natalija Knaidele02 mins

In late 2013, Gabe traveled to 12 cities worldwide for GSummit Global, a series of full-day workshops and meetups to bring GSummit closer to gamification fans. As a part of GSummit Global, we also released 10 new webinars and videos by gamification and engagement professionals. We will be releasing them publicly as we keep counting down to GSummit 2014.

Ryan Misuzaki explains how Delta gamifies flight culture for new employees at Delta with the “Ready, Set, Jet!” game

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GCo’s Picks: Games for Training Skills at GSummit 2013

Sudarshan Gopaladesikan05 mins

Adobe and Delta Air Lines both use gamification to drive engagement with their products, which in turn produces a kind of learning and subsequent new behavior for the engaged users. Learning is taking place in this regard but Adobe and Delta have managed to use gamification for an even higher level of learning.

Rather than creating general classes for learning, Adobe and Delta have successfully been able to use games to train people for tasks they want to accomplish and they will both be represented at GSummit 2013 to discuss their training games.

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