Boston CIO to Gamify Citizens Connect App to Thank City Workers
If the case for non-physical rewards (see SAPS) as a motivator still hasn’t convinced you of its effectiveness, you might want to look at Boston’s government mobile app that will allow Bostonians to improve city services.
Released in 2008, Citizen’s Connect allows local citizens to report issues like broken signs and potholes to make sure they are fixed quickly. According to SearchCIO, this effort is in part of Boston CIO, Bill Oates’ desire to create an active communication loop between citizen and workers to ensure city problems are solved.
