Technology and Business Trends for 2015 and Beyond.

Technology and Business Trends for 2015 and Beyond.

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Gartner has outlined its top IT

predictions for 2015 and beyond, providing a detailed look into ongoing trends and how businesses

should adapt to the increasingly digital landscape.

Not only will mobile and social continue to grow in relevance, but

Internet of Things (IoT) technology will also surge significantly. IoT is the interaction

and communication between smart devices via embedded technology and online connection. And according to

Gartner, there will be 4.9 billion connected “things” in 2015 – rising to 25

billion “things” in use by 2020.

70 percent of digital business models will rely on unstable processes Some may argue that the rapid invasion ofthese “things,” or smart objects, will have a negative effect on the workforce, as device-to-device interaction will eliminate several human occupations. However, as Gartner points out, smart

devices will not replace people. Humans will still be needed to oversee the devices, translate all the

digital data and implement it into real-world scenarios. In fact, Gartner believes digital business jobs

could see an increase of 500% by 2018.

With machines communicating among themselves and operating in much

greater number, businesses should benefit immensely. The ongoing shift to customer-centricity across

most industries will only be heightened as smart devices begin “simplifying, automating and

making more intelligent end-to-end processes, minimizing manual interventions and allowing the

consumer to self-serve.”

All of this automation and increasedefficiency will assist owners and higher-level managers, greatly reducing cost of ownership for businessoperations. Gartner predicts that by 2018, smart machines and advanced industrialized services will

reduce cost of ownership for business expenses by 30%. And by 2015, there will be nearly 50

commercial vendors offering managed services that integrate smart devices.

Cost of ownership for business operations will be reduced

The future will also see businesses intentionally becoming more unstable

to gain competitive advantage. Instability doesn’t exactly sound like a recipe for success, but

businesses will need to take a unique approach to remain ahead of the market. While more traditional

stable processes will still be influential, Gartner sees future digital models relying on “deliberately

unstable” business processes. Being “unstable” allows these models to easily

adapt to customer needs and dynamically readjust to the technological landscape at any given time

– “supermaneuverability,” as Garter describes it.

50 percent less worker but 500 digital business jobs With the rapid expansion of smart machines and IoT, the ongoing digital evolution is certainly something to keep an eye on in 2015and beyond. IoT will decrease costs, increase efficiency, create more digital jobs and allow businesses to

adapt more quickly to new trends in the customer space. While a completely sound digital ecosystem

won’t be seen for quite some time, the foundation is there. Businesses across many industries

that rely on IT will soon start to see dramatic changes in the way they operate.

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