July 31, 2026
Headlines

Kevin Shane

verizon

Case Study: Verizon Ignite Engages Sales Staff

Kevin Shane01 mins

New generations of technology used by new generations usher in new workplace trends. While the “Millennials” and the “Digitals” are driving change, the rest of us are still very much in the game. Come hear Verizon’s powerful answer to engaging retail sales reps across varying regions in an attempt to drive sales and improve the customer experience.  In this GSummit SF 2013 session, we’ll explore key elements such as motivational design, actionable feedback, and utilization metrics all created to connect our reps to each other, their results, and our customers.

Be sure to also subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of this presentation by downloading it here.

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ebay

eBay’s Subtle but Effective Approach to Gamification

Kevin Shane64 mins

In the ever involving world of marketing, gamification has come to be regarded as one of the most effective and profitable methods in use today. Granting brands the ability to have a greater influence on consumer behavior, it is an effective strategy for garnering long term consumer interest. In recent years the trend towards employing gamification has been on the increase. While more and more companies are utilizing this relatively new method of engaging its customers, many have already implemented it into their marketing strategy and seen tremendous benefits.

One such company that has been successfully using gamification for years is eBay, the internet’s number one auction site.

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How to Design Addictive User Experiences

Kevin Shane02 mins

Is your service a vitamin or pain-killer? Does your app cause anxiety in your users when they don’t have it? We’re not talking meth — we’re talking about addictive user experiences within the framework of engaging design.

Nir Eyal has developed a framework for designing habit-forming products called “the hook model,” which gives product designers a new way for thinking of the necessary components of creating user behavior. In this fast-paced session, Nir will take you through how to create massive, repeatable engagement in a predictable way.

Watch Nir’s session to learn:

  • The common design patterns of habit-forming products.
  • The stages of habit formation and how to optimize for user retention.
  • A look into the psychology behind what drives user behavior and how to build products to cater to core human needs.

Be sure to also subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of this presentation by downloading it here.

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Gilt’s New Loyalty Program Provides Exclusive Access to Customers

Kevin Shane04 mins

The gamification community in NYC came together last night for our first GSummitX event fully focused on loyalty marketing. To start things off, Gilt Groupe’s Jeff Bobula (Program Manager) delivered an educating talk on Gilt’s new loyalty program, Gilt Insider. Then, we all engaged in our Play for a Cause to help solve NYC’s composting issue.

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intangible rewards

How to Incentivize Users with Non-Physical Rewards

Kevin Shane11 mins

A common feature of nearly all gamification implementations is the presence of a reward system. People are motivated by rewards but do they always have to come in the form of a cash prize or fancy gadget? Suchit Dash of ifeelgoods believes it doesn’t have to be.

Tangible Rewards come in many shapes and sizes, and though they may not scale super well, they can be transformative. See how you can use non-discount, tangible rewards to drive user loyalty and engagement in this fast-paced talk from rewards expert Suchit’s session at GSummit SF 2013.

Be sure to also subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of Suchit’s presentation by downloading it here.

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kahnoodle

Kahnoodle Wants to Make Your Relationship a Spicy Game

Kevin Shane43 mins

Don’t hate the player; hate the game, right? Well if you’re in a relationship, the only game you’re playing is figuring out how to keep your partner happy…maybe there’s a better way to play that game.

Billed as “the couples app that makes it fun and easy to keep your relationship awesome,” Kahnoodle seeks to turn the relationship dynamic into am exchange of gamified interactions.

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john reynolds for restaurant.com

How Restaurant.com Creates Loyalty with Gamification

Kevin Shane01 mins

Restaurant.com is the largest source of dining deals in the nation. Despite the huge inventory of amazing offers, the company needed a way to create, sustain and socialize customer loyalty. So they turned to gamification with amazing results. Along the way, Restaurant.com learned some of the best — and worst — ways to create customer loyalty with gamification.

Learn from their lessons as Restaurant.com CRM Manager, John Reynolds, and Badgeville Producer, Zachary Bodnar, walk us through some design principles and lessons learned for achieving loyalty success in ecommerce.
Also, be sure to subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of John’s presentation by downloading it here.

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myvegas

Meta Gaming? MyVegas Gamifies Sin City

Kevin Shane01 mins

What’s the best way to talk about the gamification of gambling and gaming? PlayStudios CEO Andrew Pascal took the stage at GSummit SF 2013 to talk about MyVegas,  a partnership between MGM Resorts and PlayStudios to bring gamified loyalty and rewards to the Las Vegas audience.

Watch his talk below as he details the unique challenges and opportunities associated with creating engagement in this challenging environment.

Also, be sure to subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of Andrew’s presentation by downloading it here.

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The Psychology of Fun: Transform Awareness into Impact

Kevin Shane02 mins

Following up her main stage talk from GSummit 2012, Nicole Lazzaro took the main stage again at GSummit 2013 and gave us a new talk on how the emotional response from games can inspire people to take real actions for social impact.

We take a look at Nicole’s analysis on the psychology of fun and how her own game, Tilt World, was able to accomplish significant social impact by simply being fun.

Also, be sure to subscribe to our YouTube channel to get the latest videos from GSummit SF 2013 as they’re released. You can also download a copy of Nicole’s presentation by downloading it here.

If you have questions about this content or anything else related to gamification design, please join us tomorrow at 1PM ET as Nicole joins us as our live guest on the Gamification Revolution webshow.  RSVP and Sign-In to join the conversation!

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gamification startups

Gamification Startups Are Finding New Niches and Greater Profits

Kevin Shane25 mins

Gamification startups are still finding innovative methods to stake their places in new niches while producing large profits. Businesses are looking for new techniques and methods to establish their presence as the first authority to consumers. Many businesses are finding that new competition are ramping up the game which is leaving many to say: “If you can’t beat ’em, join ’em.” These new competitors are banking on the ideas and innovations coming from gamification methods and practices lending to impressive startups and profits.

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game mechanics

Focus on the Game Mechanics, Not the Game

Kevin Shane23 mins

While games are an important and fun aspect of gamification, the main focus of gamification should not be the games, but rather the game mechanics. Game mechanics are what makes gamification so motivating and flexible; depending on the goal for implementing gamification, the games may vary considerably, but the most basic game mechanics will have the same purpose: to engage the user. Because of this, when companies evaluate the impact of gamification, they should not be focused on how many points the user achieved or whether or not they won the game, but rather on the increase or decrease in their productivity after the installment of game mechanics.

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babbel

Babbel Offers Gamified Online Language Learning

Kevin Shane05 mins

In a previous blog we received a lot of positive feedback for mentioning a few gamified language learning tools like Duolingo and Byki. If you want a somewhat more feature-rich language learning package and are willing to pay a low monthly subscription fee, try Babbel!

This site uses game based-learning to teach, reinforce and track your lesson progress in its array of 10 foreign language offerings (Danish, Dutch, French, Indonesian, Italian, Norwegian, Polish, Portuguese, Swedish, Turkish — and English for the folks overseas).

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