We were excited to have Ponch Orendain, project manager at Delta Airlines, join us this year at GSummit. Below are his bio, video and slides from GSummit SF 2014:
With an impressive 28 years of work at Delta, Ponch Orendain is a well-established veteran for the major airline corporation. When he made the switch from programing and design to being a project manager in the reservation group, the expectations were high. Orendain was tasked with developing a more modern way of training people. Ponch and his team found the solution to their training problem: games. You can follow Ponch on Twitter @ponchOrendain.
Ponch’s GSummit SF 2014 Talk – Training & Engagement on The Front Line: The Delta Air Lines Way
Video – Buy Now!