Freshdesk Provides a Fresh Gamification Approach in Customer Support

Customer service plays a vital role in business but truth be told, having to deal with customer complaints and troubleshooting for hours on end can be rather disengaging, until now. Freshdesk is here to tackle customer support challenges with their recently announced gamified platform, Freshdesk Arcade. With their gamified help desk, Freshdesk aims to transform…

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Providing Social Business Intelligence: Spigit Acquires Crowdcast

Spigit, the maker of collaborative innovation management software for enterprises, has recently acquired Crowdcast. Crowdcast provides social business intelligence solutions and raised $6M in Series A funding in 2010. Spigit is aiming to provide market services and solutions that give organizations the ability to gain insight on the collective intelligence of its professional network. Crowdcast will play the…

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Gartner Report: Gamification Potential for Business Process Management

Potential for Gamification Utilization in Business Process Management The full potential of Gamification still remains relatively untapped within the corporate setting but in a recent report by Gartner, Business Process Management (BPM) is poised to seize the opportunity. In the report, research director, Elise Olding, provides her key findings and recommendations for BPM in employing…

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Salesforce Reinvents Rypple into Work.com with Some Help from Facebook

Salesforce Unveils Work.com at Dreamforce 2012 After acquiring it a year ago and just recently rebranding it, Salesforce takes Rypple and reinvents it once more into Work.com during their Dreamforce conference yesterday. Rypple on its own was initially just a social management performance platform – one that emphasizes a social collaborative approach over that of…

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Bunchball Pilot Program Offers Free 30-Day License of Nitro for Salesforce™

Limited-Time Offer Delivers Everything Organizations Need to Gamify Their Salesforce Platform to Increase Adoption, Chatter Use, Data Quality and Completion, and More Bunchball has released a free 30-day license of Nitro for Salesforce as a part of their announcements at Dreamforce 2012. This is a fantastic solution for those looking to adopt some gamification without…

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Bunchball Brings Out-of-the-Box Gamification One Step Closer for Salesforce Users

Latest Release of Bunchball’s Nitro™ for Salesforce Gets Users Up and Running in Just Minutes  Nitro has announced the release of a new version of their Nitro gamification platform for use in Salesforce. Featuring new items like a startup wizard and custom leaderboards, Nitro is really pushing to increase usability and adoption rate of their gamification tools…

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Badgeville Launches Gamification App at Dreamforce 2012 on Salesforce.com’s AppExchange, the World’s Most Popular Cloud Marketplace for Social Apps for Business

New gamification app helps improve sales performance, productivity, and CRM utilization Badgeville has finally announced their entry into the Salesforce platform via AppExchange. Offering features such as a native-wizard setup, refreshable rewards based on sales, and a direct configuration options via Sales Cloud. Read the full press release below:

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Social Shopping Startup sneakpeeq Increases Conversions 18% with Badgeville

Innovative e-retail site experiences massive increases in number of registered, engaged shoppers with gamification with The Behavior Platform San Francisco & Menlo Park, Calif. — (9/6/2012) Social shopping startup, sneakpeeq, announced today that in partnership with Badgeville, the #1 gamification and behavior management platform, the company has experienced an average 18 percent month-over-month growth in…

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ConcoursMania Group Announced the Launch of Actiplay, A Range of Marketing Games Designed Exclusively for Brands

  Bordeaux – 6th September 2012 – As part of ConcoursMania Group’s (GCM) continued expansion in France and  internationally, the company is proud to announce a new specialist B2B brand: Actiplay. Listed on the stock exchange since 2011, ConcoursMania Group (GCM) is Europe’s leading developer of marketing games, with an established presence in various sectors including media,…

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